{"id":152,"date":"2010-03-15T17:20:24","date_gmt":"2010-03-15T17:20:24","guid":{"rendered":"http:\/\/www.wensmedia.com\/\/salesarchive\/permalink\/2010\/3\/15\/132024.html"},"modified":"2010-03-15T17:20:24","modified_gmt":"2010-03-15T17:20:24","slug":"busy-in-not-a-good-word","status":"publish","type":"post","link":"https:\/\/www.ensmediausa.com\/ens-on-sales\/uncategorized\/busy-in-not-a-good-word\/","title":{"rendered":"Busy in Not a Good Word"},"content":{"rendered":"<p><strong><span style=\"font-size: 18pt; font-family: Tahoma\">Busy Is Not A Good Word<\/span><\/strong><\/p>\n<div style=\"margin: 0in 0in 0pt\"><strong>&nbsp;<\/strong><strong><span style=\"font-weight: normal; font-family: Tahoma\">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <\/span><\/strong><strong><span style=\"font-weight: normal; font-size: 11pt; font-family: Tahoma\">Paul Orfalea, founder of the Kinko&rsquo;s chain of copy stores, sai<span style=\"color: black\">d,<\/span> <\/span><\/strong><span style=\"font-size: 11pt\"><font face=\"Tahoma\">&quot;Busy is not a good word. It&#8217;s not a good excuse. Come on, it&#8217;s common sense. Get it done; delegate it.&rdquo;<\/font><\/span><\/div>\n<div style=\"margin: 0in 0in 0pt\"><span style=\"font-size: 11pt\"><font face=\"Tahoma\">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Mr. Orfalea, nicknamed &quot;Kinko&quot; because of his curly red hair, has seen the chain he founded grow to over 1,100 locations worldwide. He says<span style=\"color: black\">,<\/span>&ldquo;I never aimed for busy-ness at Kinko&#8217;s. The workers in the front lines are my customers. I need to keep them happy. And the best way to take care of your customers is to take care of your front line workers. I always believe that a manager&#8217;s first responsibility is to their workers.&quot; <\/font><\/span><\/div>\n<div style=\"margin: 0in 0in 0pt\"><span style=\"font-size: 11pt\"><font face=\"Tahoma\">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; I often meet multi-tasking managers who confuse &lsquo;busy&rsquo; with &lsquo;productive&rsquo; and blame their frantic activity level for not being able to manage their most important customers&hellip;their staffs!<\/font><\/span><\/div>\n<div style=\"margin: 0in 0in 0pt\"><span style=\"font-size: 11pt\"><font face=\"Tahoma\">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; The reality is, we have the tools today to allow us to multi-task without becoming so busy that we fail to motivate our people. <\/font><\/span><\/div>\n<div style=\"margin: 0in 0in 0pt\"><span style=\"font-size: 11pt\"><font face=\"Tahoma\">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Managers who once had secretaries typing and mailing their correspondence, and who had to search through cumbersome rolodexes to find contact information can now multi-task without missing a beat thanks to email, computers, the internet, hand-held mobile <span style=\"color: black\">devices<\/span> and more. <\/font><\/span><\/div>\n<div style=\"margin: 0in 0in 0pt\"><span style=\"font-size: 11pt\"><font face=\"Tahoma\">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; The Kinko&rsquo;s founder was<\/font><\/span><font face=\"Tahoma\"><span style=\"font-size: 11pt; color: black\">quick to grasp the difference between working hard and working smart. He knew that efficiency and doing things right was often not as important as effectiveness &ndash; doing the right things.<\/span><\/font><\/div>\n<div style=\"margin: 0in 0in 0pt\"><span style=\"font-size: 11pt\"><font face=\"Tahoma\">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; A harried &lsquo;busy&rsquo; manager can end up &lsquo;working&rsquo; 12 hours a day, destroying their life&rsquo;s balance and rendering them less effective in business.<\/font><\/span><\/div>\n<div style=\"margin: 0in 0in 0pt\"><span style=\"font-size: 11pt\"><font face=\"Tahoma\">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Entrepreneurial and managerial productivity today is not measured in hours or tasks, but in results. And it is the motivated staff that actually produces those end results. <\/font><\/span><\/div>\n<div style=\"margin: 0in 0in 0pt\"><span style=\"font-size: 11pt\"><font face=\"Tahoma\">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Two old clich&eacute;s can help you stay focused on your staff to be more productive;<\/font><\/span><\/div>\n<div style=\"margin: 0in 0in 0pt\"><span style=\"font-size: 11pt\"><font face=\"Tahoma\">1.) You can be as successful as you want to be if you are willing to let others take the credit.<\/font><\/span><\/div>\n<div style=\"margin: 0in 0in 0pt\"><span style=\"font-size: 11pt\"><font face=\"Tahoma\">2.) You can get whatever you want if you simply help enough others get what they want. <\/font><\/span><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Busy Is Not A Good Word &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Paul Orfalea, founder of the Kinko&rsquo;s chain of copy stores, said, &quot;Busy is not a good word. It&#8217;s not a good excuse. Come on, it&#8217;s common sense. Get it done; delegate it.&rdquo; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Mr. Orfalea, nicknamed &quot;Kinko&quot; because of his curly red hair, has seen the chain he [&hellip;]<\/p>\n","protected":false},"author":35,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-152","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Busy in Not a Good Word - ENS on Sales<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.ensmediausa.com\/ens-on-sales\/uncategorized\/busy-in-not-a-good-word\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Busy in Not a Good Word - ENS on Sales\" \/>\n<meta property=\"og:description\" content=\"Busy Is Not A Good Word &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Paul Orfalea, founder of the Kinko&rsquo;s chain of copy stores, said, &quot;Busy is not a good word. It&#8217;s not a good excuse. Come on, it&#8217;s common sense. 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