{"id":156,"date":"2010-02-08T17:22:24","date_gmt":"2010-02-08T17:22:24","guid":{"rendered":"http:\/\/www.wensmedia.com\/\/salesarchive\/permalink\/2010\/2\/8\/122224.html"},"modified":"2010-02-08T17:22:24","modified_gmt":"2010-02-08T17:22:24","slug":"emotional-intelligence","status":"publish","type":"post","link":"https:\/\/www.ensmediausa.com\/ens-on-sales\/uncategorized\/emotional-intelligence\/","title":{"rendered":"Emotional Intelligence"},"content":{"rendered":"<p class=\"MsoNormal\" style=\"margin: 0in 0in 0pt; text-align: center\" align=\"center\"><b style=\"mso-bidi-font-weight: normal\"><u><span style=\"font-size: 16pt; mso-bidi-font-size: 12.0pt\"><font face=\"Tahoma\">Emotional Intelligence<o:p><\/o:p><\/font><\/span><\/u><\/b><\/p>\n<p class=\"MsoNormal\" style=\"margin: 0in 0in 0pt\"><o:p><font face=\"Tahoma\">&nbsp;<\/font><\/o:p><\/p>\n<p class=\"MsoNormal\" style=\"margin: 0in 0in 0pt\"><font face=\"Tahoma\"><span style=\"mso-tab-count: 1\">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <\/span>A great deal has been written lately about the role of Emotional Intelligence (EQ) versus the traditional Intelligence Quotient (IQ) in effective leadership.<\/font><\/p>\n<p class=\"MsoNormal\" style=\"margin: 0in 0in 0pt\"><font face=\"Tahoma\"><span style=\"mso-tab-count: 1\">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <\/span>The evidence strongly indicates that superior <span style=\"color: black\">leaders share a common set of EQ characteristics, chief among them being high self-awareness<\/span> and an exceptional ability to empathize.<\/font><\/p>\n<p class=\"MsoNormal\" style=\"margin: 0in 0in 0pt\"><font face=\"Tahoma\"><span style=\"mso-tab-count: 1\">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <\/span>Long before I read the research on <span style=\"color: black\">the role<\/span> of Emotional Intelligence in effective leadership, I recognized the most successful leaders I work with embody those two characteristics.<\/font><\/p>\n<p class=\"MsoNormal\" style=\"margin: 0in 0in 0pt\"><font face=\"Tahoma\"><span style=\"mso-tab-count: 1\">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <\/span>Managers<span style=\"color: black\"> who do not possess high self-awareness or the ability to empathize with their internal customers (staff) and external customers (advertisers) often reject the tools we offer for self-improvement.<o:p><\/o:p><\/span><\/font><\/p>\n<p class=\"MsoNormal\" style=\"margin: 0in 0in 0pt\"><span style=\"color: black\"><font face=\"Tahoma\"><span style=\"mso-tab-count: 1\">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <\/span>I think Bill Gates put it best when he said, &ldquo;Welcome your unhappy customers. They can be your greatest source of learning.&rdquo;<span style=\"mso-spacerun: yes\">&nbsp; <\/span><o:p><\/o:p><\/font><\/span><\/p>\n<p class=\"MsoNormal\" style=\"margin: 0in 0in 0pt\"><span style=\"color: black\"><font face=\"Tahoma\"><span style=\"mso-tab-count: 1\">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <\/span>Self-aware, confident managers recognize there is always room to improve, and are confident enough to install mechanisms and processes to invite constructive criticism from their staff and clients.<o:p><\/o:p><\/font><\/span><\/p>\n<p class=\"MsoNormal\" style=\"margin: 0in 0in 0pt\"><font face=\"Tahoma\"><span style=\"color: black\"><span style=\"mso-tab-count: 1\">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <\/span>Empathy is defined as, &lsquo;the capacity to participate in <i style=\"mso-bidi-font-style: normal\">another&rsquo;s <\/i>feelings or thoughts&rsquo;.<\/span> Do you conduct surveys or <span style=\"color: black\">post-campaign analysis to find out how to improve your performance from a customer&rsquo;s point of view?<o:p><\/o:p><\/span><\/font><\/p>\n<p class=\"MsoNormal\" style=\"margin: 0in 0in 0pt\"><font face=\"Tahoma\"><span style=\"mso-spacerun: yes\">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <\/span>Are your performance reviews and one-on-ones a one way street, identifying how your people can improve? <span style=\"mso-spacerun: yes\">&nbsp;<\/span>Or are you confident enough to engage a 360 degree process that unveils how YOU can do a better job as well? <\/font><\/p>\n<p class=\"MsoNormal\" style=\"margin: 0in 0in 0pt\"><font face=\"Tahoma\"><span style=\"color: black\"><span style=\"mso-tab-count: 1\">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <\/span>Do you invite your sales people to fill out a &lsquo;Meeting Evaluation&rsquo; after<\/span> every sales meeting to make your meetings more productive? <\/font><\/p>\n<p class=\"MsoNormal\" style=\"margin: 0in 0in 0pt\"><span style=\"color: black\"><font face=\"Tahoma\">NOTE: you can download a copy of our 10-second meeting evaluation form from our website; <\/font><a href=\"http:\/\/www.wensmedia.com\/\"><span style=\"color: black\"><font face=\"Tahoma\">www.wensmedia.com<\/font><\/span><\/a><font face=\"Tahoma\"> and click on &lsquo;for media&rsquo;, then &lsquo;free stuff&rsquo;.<span style=\"mso-spacerun: yes\">&nbsp; <\/span><o:p><\/o:p><\/font><\/span><\/p>\n<p class=\"MsoNormal\" style=\"margin: 0in 0in 0pt\"><span style=\"mso-tab-count: 2\"><font face=\"Tahoma\">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <\/font><\/span><\/p>\n<div style=\"border-right: windowtext 1pt solid; padding-right: 4pt; border-top: windowtext 1pt solid; padding-left: 4pt; padding-bottom: 1pt; border-left: windowtext 1pt solid; padding-top: 1pt; border-bottom: windowtext 1pt solid; mso-element: para-border-div; mso-border-alt: solid windowtext .5pt\">\n<p class=\"MsoNormal\" style=\"border-right: medium none; padding-right: 0in; border-top: medium none; padding-left: 0in; padding-bottom: 0in; margin: 0in 0in 0pt; border-left: medium none; padding-top: 0in; border-bottom: medium none; mso-border-alt: solid windowtext .5pt; mso-padding-alt: 1.0pt 4.0pt 1.0pt 4.0pt\"><font face=\"Tahoma\">P.S. It&rsquo;s been said <span style=\"color: black\">that, &ldquo;A smart man makes a mistake and learns from it, but a wise man hires a smart man and avoids that mistake altogether.&rdquo; (I&rsquo;ve made lots of mistakes I can help you avoid <\/span><\/font><span style=\"color: black; font-family: Wingdings; mso-ascii-font-family: Tahoma; mso-hansi-font-family: Tahoma; mso-char-type: symbol; mso-symbol-font-family: Wingdings\"><span style=\"mso-char-type: symbol; mso-symbol-font-family: Wingdings\">J<\/span><\/span><span style=\"color: black\"><font face=\"Tahoma\">).<\/font><\/span><\/p>\n<p class=\"MsoNormal\" style=\"border-right: medium none; padding-right: 0in; border-top: medium none; padding-left: 0in; padding-bottom: 0in; margin: 0in 0in 0pt; border-left: medium none; padding-top: 0in; border-bottom: medium none; mso-border-alt: solid windowtext .5pt; mso-padding-alt: 1.0pt 4.0pt 1.0pt 4.0pt\"><font face=\"Tahoma\"><span style=\"mso-tab-count: 1\">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <\/span>Top performers from Wayne Gretsky to Bill Gates have worked with <span style=\"color: black\">mentors, and coaches, to improve their performance. <o:p><\/o:p><\/span><\/font><\/p>\n<p class=\"MsoNormal\" style=\"border-right: medium none; padding-right: 0in; border-top: medium none; padding-left: 0in; padding-bottom: 0in; margin: 0in 0in 0pt; border-left: medium none; padding-top: 0in; border-bottom: medium none; mso-border-alt: solid windowtext .5pt; mso-padding-alt: 1.0pt 4.0pt 1.0pt 4.0pt\"><font face=\"Tahoma\"><span style=\"color: black\"><span style=\"mso-tab-count: 1\">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <\/span><\/span><u><span style=\"color: blue\">Click here<\/span><\/u><span style=\"color: black\"> if you&rsquo;d like to discuss how ENS Media Inc. can improve your performance in 2010 and beyond.<span style=\"mso-spacerun: yes\">&nbsp; <\/span><o:p><\/o:p><\/span><\/font><\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Emotional Intelligence &nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; A great deal has been written lately about the role of Emotional Intelligence (EQ) versus the traditional Intelligence Quotient (IQ) in effective leadership. &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; The evidence strongly indicates that superior leaders share a common set of EQ characteristics, chief among them being high self-awareness and an exceptional ability to empathize. &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; [&hellip;]<\/p>\n","protected":false},"author":35,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-156","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.3 - 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