{"id":247,"date":"2007-12-17T19:42:38","date_gmt":"2007-12-17T19:42:38","guid":{"rendered":"http:\/\/www.wensmedia.com\/\/salesarchive\/permalink\/2007\/12\/17\/144238.html"},"modified":"2007-12-17T19:42:38","modified_gmt":"2007-12-17T19:42:38","slug":"thats-annoying","status":"publish","type":"post","link":"https:\/\/www.ensmediausa.com\/ens-on-sales\/uncategorized\/thats-annoying\/","title":{"rendered":"That&#8217;s Annoying!"},"content":{"rendered":"<p class=\"MsoNormal\" style=\"text-align: center\" align=\"center\"><strong><u><span><o:p><\/o:p><\/span><\/u><\/strong><\/p>\n<p class=\"MsoNormal\"><span style=\"font-size: small\"><span style=\"font-family: Tahoma\">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; After sending last week&rsquo;s SoundManagement about the teacher&rsquo;s sell and the importance of a frequency of three, a Regional Sales Manager made an astute observation. <br \/>\n<\/span><\/span><span style=\"font-size: small\"><span style=\"font-family: Tahoma\">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Talking to a co-worker she discussed how &lsquo;annoying&rsquo; it was that she had to tell her staff everything three times as well. By mistake, she sent me a message about the teacher&rsquo;s sell that simply said, &ldquo;That&rsquo;s annoying&rdquo;.<br \/>\n<\/span><\/span><span style=\"font-size: small\"><span style=\"font-family: Tahoma\">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; When I responded asking what was annoying and asking if she wanted to cancel SoundManagement, she explained she had hit reply by accident, and that the message was meant to go to her co-worker in reference to having to communicate messages three times to staff.<br \/>\n<\/span><\/span><span style=\"font-size: small\"><span style=\"font-family: Tahoma\">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Two valuable lessons were learned.<\/span><\/span><span><o:p><\/o:p><\/span><\/p>\n<p class=\"MsoNormal\"><span style=\"font-size: small\"><span style=\"font-family: Tahoma\"><u>Lesson 1:<\/u> Sales people are people too! That&rsquo;s not wrong, it&rsquo;s just normal. They need repetition before they get your message. <br \/>\n<\/span><\/span><span style=\"font-size: small\"><span style=\"font-family: Tahoma\">If it&rsquo;s important, cover it in a sales meeting (that&rsquo;s once), send a memo or email (that&rsquo;s twice) and be sure to discuss it at your one-on-one coaching session (that&rsquo;s three times).<\/span><\/span><span><o:p><\/o:p><\/span><\/p>\n<p class=\"MsoNormal\"><span style=\"font-size: small\"><span style=\"font-family: Tahoma\"><u>Lesson 2:<\/u> A lesson I&rsquo;ve personally learned the hard way&hellip;always, always, always double-check and re-read your emails before you hit send.&nbsp; <\/span><\/span><\/p>\n<p class=\"MsoNormal\"><span style=\"font-size: small\"><span style=\"font-family: Tahoma\"><o:p><\/o:p><\/span><\/span><span style=\"font-family: Tahoma\"><o:p><\/p>\n<p class=\"MsoNormal\"><o:p><\/o:p><\/p>\n<p class=\"MsoNormal\"><span style=\"font-family: Tahoma\">P.S. The <span class=\"GramE\">embarrassed<\/span> Regional Sales Manager and I had a good laugh about the error, and she made it clear she wants to continue to receive SoundManagement. If you know someone who might like to receive this free weekly service please forward their email address to us.<\/span><\/p>\n<p><\/o:p><\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; After sending last week&rsquo;s SoundManagement about the teacher&rsquo;s sell and the importance of a frequency of three, a Regional Sales Manager made an astute observation. &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Talking to a co-worker she discussed how &lsquo;annoying&rsquo; it was that she had to tell her staff everything three times as well. By mistake, she sent me a [&hellip;]<\/p>\n","protected":false},"author":35,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-247","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/www.ensmediausa.com\/ens-on-sales\/wp-json\/wp\/v2\/posts\/247","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.ensmediausa.com\/ens-on-sales\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.ensmediausa.com\/ens-on-sales\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.ensmediausa.com\/ens-on-sales\/wp-json\/wp\/v2\/users\/35"}],"replies":[{"embeddable":true,"href":"https:\/\/www.ensmediausa.com\/ens-on-sales\/wp-json\/wp\/v2\/comments?post=247"}],"version-history":[{"count":0,"href":"https:\/\/www.ensmediausa.com\/ens-on-sales\/wp-json\/wp\/v2\/posts\/247\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.ensmediausa.com\/ens-on-sales\/wp-json\/wp\/v2\/media?parent=247"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.ensmediausa.com\/ens-on-sales\/wp-json\/wp\/v2\/categories?post=247"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.ensmediausa.com\/ens-on-sales\/wp-json\/wp\/v2\/tags?post=247"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}