{"id":260,"date":"2007-12-17T19:36:26","date_gmt":"2007-12-17T19:36:26","guid":{"rendered":"http:\/\/www.wensmedia.com\/\/salesarchive\/permalink\/2007\/12\/17\/143626.html"},"modified":"2007-12-17T19:36:26","modified_gmt":"2007-12-17T19:36:26","slug":"help-your-client-to-own-the-experience","status":"publish","type":"post","link":"https:\/\/www.ensmediausa.com\/ens-on-sales\/uncategorized\/help-your-client-to-own-the-experience\/","title":{"rendered":"Help Your Client to Own the Experience"},"content":{"rendered":"<p><strong><span lang=\"EN-US\" style=\"font-size: 14pt\"><!--[endif]--><o:p><\/o:p><\/span><\/strong><\/p>\n<p class=\"MsoNormal\"><span style=\"font-size: small\"><span><span lang=\"EN-US\">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; In The 22 Immutable Laws of Marketing, and its follow-up book, The 22 Immutable Laws of Branding, Jack Trout writes about the importance of &ldquo;exclusivity&rdquo;, of &ldquo;creating your own category&rdquo; and of &ldquo;owning a word&rdquo;.<br \/>\n<\/span><\/span><\/span><span style=\"font-size: small\"><span style=\"font-family: Arial\"><span lang=\"EN-US\">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; But many product and service categories today are already owned by someone. Home Depot might own building supplies in your market, and Coke probably owns colas.<br \/>\n<\/span><\/span><\/span><span style=\"font-size: small\"><span style=\"font-family: Arial\"><span lang=\"EN-US\">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; If you look in the Yellow Pages under restaurants, for example, you will probably see someone already claims steaks, another claims seafood, another claims pizza, someone probably claims home-cooked burgers and yet another claims Chinese or Italian cuisine.<br \/>\n<\/span><\/span><\/span><span style=\"font-size: small\"><span style=\"font-family: Arial\"><span lang=\"EN-US\">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Here is a tip that will help you to uncover a category your clients can own on your airwaves.<br \/>\n<\/span><\/span><\/span><span style=\"font-size: small\"><span style=\"font-family: Arial\"><span lang=\"EN-US\">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Look for an <em>experiential<\/em> category to <u>own<\/u> instead of a product or service category. By choosing an experience to own, rather than a product or service, your clients can actually broaden their target audience.<br \/>\n<\/span><\/span><\/span><span style=\"font-size: small\"><span style=\"font-family: Arial\"><span lang=\"EN-US\">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; In restaurants, for example, who owns the &ldquo;romance&rdquo; category in your market? Probably no-one. In the romance category, you have the ability to offer steaks, seafood, Italian or Chinese. <br \/>\n<\/span><\/span><\/span><span style=\"font-size: small\"><span style=\"font-family: Arial\"><span lang=\"EN-US\">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Who owns the &ldquo;private business luncheons&rdquo; category in your market? Or the &ldquo;served in less than 10 minutes&rdquo; category?<br \/>\n<\/span><\/span><\/span><span style=\"font-size: small\"><span style=\"font-family: Arial\"><span lang=\"EN-US\">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Does someone own fun and parties?<br \/>\n<\/span><\/span><\/span><span style=\"font-size: small\"><span style=\"font-family: Arial\"><span lang=\"EN-US\">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; By choosing an experiential category which no one owns in the minds of your audience, your client has the opportunity to become a market leader. Wal-Mart, for example, doesn&rsquo;t own a product or service category, they own an experience&hellip;.low prices. Michelin doesn&rsquo;t own tires, they own safety. Another tire manufacturer, Pirelli, owns performance&hellip;again, an experience, not a product or service.<br \/>\n<\/span><\/span><\/span><span style=\"font-size: small\"><span style=\"font-family: Arial\"><span lang=\"EN-US\">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; That does not mean if you promote the romance category that the only time people will go to your restaurant is on a first date, Valentines Day or on their anniversary. It just means your restaurant now has a chance to stand for something and to be remembered. In today&rsquo;s advertising maze, it is no longer adequate to just &ldquo;keep your name in front of the public&rdquo;. You have to stand for something to be remembered.<br \/>\n<\/span><\/span><\/span><span style=\"font-size: small\"><span style=\"font-family: Arial\"><span lang=\"EN-US\">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; If you can help your client to discover a unique <em>experience<\/em> they can own, you will help their advertising to work harder for them and assure yourself of more renewals.<br \/>\n<\/span><\/span><\/span><span style=\"font-size: small\"><span style=\"font-family: Arial\"><span lang=\"EN-US\">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;As always, your unique experiential offering must actually be <em><u>delivered<\/u><\/em> by the client, not just advertised. <\/span><\/span><\/span><span lang=\"EN-US\"><!--[if !supportEmptyParas]--><br \/>\n<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; In The 22 Immutable Laws of Marketing, and its follow-up book, The 22 Immutable Laws of Branding, Jack Trout writes about the importance of &ldquo;exclusivity&rdquo;, of &ldquo;creating your own category&rdquo; and of &ldquo;owning a word&rdquo;. &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; But many product and service categories today are already owned by someone. Home Depot might own building supplies [&hellip;]<\/p>\n","protected":false},"author":35,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-260","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/www.ensmediausa.com\/ens-on-sales\/wp-json\/wp\/v2\/posts\/260","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.ensmediausa.com\/ens-on-sales\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.ensmediausa.com\/ens-on-sales\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.ensmediausa.com\/ens-on-sales\/wp-json\/wp\/v2\/users\/35"}],"replies":[{"embeddable":true,"href":"https:\/\/www.ensmediausa.com\/ens-on-sales\/wp-json\/wp\/v2\/comments?post=260"}],"version-history":[{"count":0,"href":"https:\/\/www.ensmediausa.com\/ens-on-sales\/wp-json\/wp\/v2\/posts\/260\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.ensmediausa.com\/ens-on-sales\/wp-json\/wp\/v2\/media?parent=260"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.ensmediausa.com\/ens-on-sales\/wp-json\/wp\/v2\/categories?post=260"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.ensmediausa.com\/ens-on-sales\/wp-json\/wp\/v2\/tags?post=260"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}