{"id":281,"date":"2007-12-17T19:26:17","date_gmt":"2007-12-17T19:26:17","guid":{"rendered":"http:\/\/www.wensmedia.com\/\/salesarchive\/permalink\/2007\/12\/17\/142617.html"},"modified":"2007-12-17T19:26:17","modified_gmt":"2007-12-17T19:26:17","slug":"help-your-client-to-own-the-experience-2","status":"publish","type":"post","link":"https:\/\/www.ensmediausa.com\/ens-on-sales\/uncategorized\/help-your-client-to-own-the-experience-2\/","title":{"rendered":"Help Your Client to Own the Experience"},"content":{"rendered":"<p><strong style=\"\"><span lang=\"EN-US\" style=\"font-size: 14pt;\"><!--[if !supportEmptyParas]-->&nbsp;<!--[endif]--><o:p><\/o:p><\/span><\/strong><\/p>\n<p style=\"\" class=\"MsoNormal\"><span lang=\"EN-US\"><span style=\"\">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <\/span>In The 22 Immutable Laws of Marketing, and its follow-up book, The 22 Immutable Laws of Branding, Jack Trout writes about the importance of &ldquo;exclusivity&rdquo;, of &ldquo;creating your own category&rdquo; and of &ldquo;owning a word&rdquo;.<\/span><\/p>\n<p style=\"\" class=\"MsoNormal\"><span lang=\"EN-US\"><span style=\"\">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <\/span>But many product and service categories today are already owned by someone. Home Depot might own building supplies in your market, and Coke probably owns colas.<\/span><\/p>\n<p style=\"\" class=\"MsoNormal\"><span lang=\"EN-US\"><span style=\"\">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <\/span>If you look in the Yellow Pages under restaurants, for example, you will probably see someone already claims steaks, another claims seafood, another claims pizza, someone probably claims home-cooked burgers and yet another claims Chinese or Italian cuisine.<\/span><\/p>\n<p style=\"\" class=\"MsoNormal\"><span lang=\"EN-US\"><span style=\"\">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <\/span>Here is a tip that will help you to uncover a category your clients can own on your airwaves.<\/span><\/p>\n<p style=\"\" class=\"MsoNormal\"><span lang=\"EN-US\"><span style=\"\">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <\/span>Look for an <em style=\"\">experiential<\/em> category to <u>own<\/u> instead of a product or service category. By choosing an experience to own, rather than a product or service, your clients can actually broaden their target audience.<\/span><\/p>\n<p style=\"\" class=\"MsoNormal\"><span lang=\"EN-US\"><span style=\"\">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <\/span>In restaurants, for example, who owns the &ldquo;romance&rdquo; category in your market? Probably no-one. In the romance category, you have the ability to offer steaks, seafood, Italian or Chinese. <\/span><\/p>\n<p style=\"\" class=\"MsoNormal\"><span lang=\"EN-US\"><span style=\"\">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <\/span>Who owns the &ldquo;private business luncheons&rdquo; category in your market? Or the &ldquo;served in less than 10 minutes&rdquo; category?<\/span><\/p>\n<p style=\"\" class=\"MsoNormal\"><span lang=\"EN-US\"><span style=\"\">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <\/span>Does someone own fun and parties?<\/span><\/p>\n<p style=\"\" class=\"MsoNormal\"><span lang=\"EN-US\"><span style=\"\">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <\/span>By choosing an experiential category which no one owns in the minds of your audience, your client has the opportunity to become a market leader. Wal-Mart, for example, doesn&rsquo;t own a product or service category, they own an experience&hellip;.low prices. Michelin doesn&rsquo;t own tires, they own safety. Another tire manufacturer, Pirelli, owns performance&hellip;again, an experience, not a product or service.<\/span><\/p>\n<p style=\"\" class=\"MsoNormal\"><span lang=\"EN-US\"><span style=\"\">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <\/span>That does not mean if you promote the romance category that the only time people will go to your restaurant is on a first date, Valentines Day or on their anniversary. It just means your restaurant now has a chance to stand for something and to be remembered. In today&rsquo;s advertising maze, it is no longer adequate to just &ldquo;keep your name in front of the public&rdquo;. You have to stand for something to be remembered.<\/span><\/p>\n<p style=\"\" class=\"MsoNormal\"><span lang=\"EN-US\"><span style=\"\">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <\/span>If you can help your client to discover a unique <em style=\"\">experience<\/em> they can own, you will help their advertising to work harder for them and assure yourself of more renewals.<\/span><\/p>\n<p style=\"\" class=\"MsoNormal\"><span lang=\"EN-US\"><span style=\"\">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <\/span><span style=\"\">&nbsp;<\/span>As always, your unique experiential offering must actually be <em style=\"\"><u>delivered<\/u><\/em> by the client, not just advertised. <\/span><\/p>\n<p><span lang=\"EN-US\"><!--[if !supportEmptyParas]--> <br \/>\n<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; In The 22 Immutable Laws of Marketing, and its follow-up book, The 22 Immutable Laws of Branding, Jack Trout writes about the importance of &ldquo;exclusivity&rdquo;, of &ldquo;creating your own category&rdquo; and of &ldquo;owning a word&rdquo;. &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; But many product and service categories today are already owned by someone. Home Depot might own building [&hellip;]<\/p>\n","protected":false},"author":35,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-281","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/www.ensmediausa.com\/ens-on-sales\/wp-json\/wp\/v2\/posts\/281","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.ensmediausa.com\/ens-on-sales\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.ensmediausa.com\/ens-on-sales\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.ensmediausa.com\/ens-on-sales\/wp-json\/wp\/v2\/users\/35"}],"replies":[{"embeddable":true,"href":"https:\/\/www.ensmediausa.com\/ens-on-sales\/wp-json\/wp\/v2\/comments?post=281"}],"version-history":[{"count":0,"href":"https:\/\/www.ensmediausa.com\/ens-on-sales\/wp-json\/wp\/v2\/posts\/281\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.ensmediausa.com\/ens-on-sales\/wp-json\/wp\/v2\/media?parent=281"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.ensmediausa.com\/ens-on-sales\/wp-json\/wp\/v2\/categories?post=281"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.ensmediausa.com\/ens-on-sales\/wp-json\/wp\/v2\/tags?post=281"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}