{"id":296,"date":"2007-12-17T19:20:26","date_gmt":"2007-12-17T19:20:26","guid":{"rendered":"http:\/\/www.wensmedia.com\/\/salesarchive\/permalink\/2007\/12\/17\/142026.html"},"modified":"2007-12-17T19:20:26","modified_gmt":"2007-12-17T19:20:26","slug":"internal-customer-recognition","status":"publish","type":"post","link":"https:\/\/www.ensmediausa.com\/ens-on-sales\/uncategorized\/internal-customer-recognition\/","title":{"rendered":"Internal Customer Recognition"},"content":{"rendered":"<p class=\"MsoNormal\"><strong style=\"\"><u><span lang=\"EN-US\" style=\"font-size: 20pt;\">Giving Credit Where Credit is Due!<o:p><\/o:p><\/span><\/u><\/strong><\/p>\n<p><span lang=\"EN-US\"> <!--[endif]--><o:p><\/o:p><\/span><\/p>\n<p style=\"text-indent: 36pt;\" class=\"MsoNormal\"><span lang=\"EN-US\">The Christmas rush is over. It&rsquo;s been one of the most successful Christmas sales seasons ever for our local sales people. And they&rsquo;ll be receiving their just rewards in their commissions and bonuses.<\/span><\/p>\n<p style=\"text-indent: 36pt;\" class=\"MsoNormal\"><span lang=\"EN-US\"><!--[if !supportEmptyParas]-->&nbsp;<!--[endif]--><o:p><\/o:p><\/span><\/p>\n<p class=\"MsoNormal\"><span lang=\"EN-US\"><span style=\"\">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <\/span>The great ones recognized their key customers over the holiday season with super service and in some cases year-end recognition in the form of cards, letters or even gifts.<\/span><\/p>\n<p class=\"MsoNormal\"><span lang=\"EN-US\"><!--[if !supportEmptyParas]-->&nbsp;<!--[endif]--><o:p><\/o:p><\/span><\/p>\n<p class=\"MsoNormal\"><span lang=\"EN-US\"><span style=\"\">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <\/span>But what about your internal customers? Your traffic, accounting, creative and production people just went through their busiest time of year as well. What did they get for their peak-period performance other than more work, longer hours and increased stress?<\/span><\/p>\n<p class=\"MsoNormal\"><span lang=\"EN-US\"><!--[if !supportEmptyParas]-->&nbsp;<!--[endif]--><o:p><\/o:p><\/span><\/p>\n<p class=\"MsoNormal\"><span lang=\"EN-US\"><span style=\"\">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <\/span>It&rsquo;s been said that, &ldquo;you can be as successful as you want to be as long as you are willing to let others take the credit.&rdquo; Let&rsquo;s start the New Year by recognizing the huge role and contribution of our sales support staffs. <\/span><\/p>\n<p class=\"MsoNormal\"><span lang=\"EN-US\"><!--[if !supportEmptyParas]-->&nbsp;<!--[endif]--><o:p><\/o:p><\/span><\/p>\n<p class=\"MsoNormal\"><span lang=\"EN-US\"><span style=\"\">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <\/span>The sales staff should collectively, from their own pockets, recognize these valuable resources. Maybe it&rsquo;s with a special dinner, and not on the station tab or trade account. Or maybe take up a sales department collection to purchase specially selected gifts to be awarded at a support-staff meeting honoring each of their contributions.<\/span><\/p>\n<p class=\"MsoNormal\"><span lang=\"EN-US\"><!--[if !supportEmptyParas]-->&nbsp;<!--[endif]--><o:p><\/o:p><\/span><\/p>\n<p class=\"MsoNormal\"><span lang=\"EN-US\"><span style=\"\">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <\/span>These dedicated individuals typically do not benefit financially from the hectic season we just went through. A little recognition from those who did benefit financially, your sales staff, is not only deserved, it goes a long way towards fostering the kind of teamwork you need at your station to maximize customer satisfaction in 2006.<\/span><\/p>\n<p class=\"MsoNormal\"><span lang=\"EN-US\"><span style=\"\">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <\/span><span style=\"\">&nbsp;<\/span><\/span><\/p>\n<p><em style=\"\"><span lang=\"EN-US\" style=\"font-size: 10pt;\">There are still seven seats available for the January 11, 2006 workshop at Humber College.<span style=\"\">&nbsp; <\/span>The two workshops, in one day, include topics: <\/span><\/em><strong style=\"\"><span lang=\"EN-US\" style=\"font-size: 10pt;\">Becoming a Master Questioner <\/span><\/strong><span lang=\"EN-US\" style=\"font-size: 10pt;\">and<strong style=\"\"> Pro-Active Account Management<\/strong><em style=\"\">.<span style=\"\">&nbsp; <\/span>Tickets are $125. Please request tickets from <a href=\"mailto:Angela@wensmedia.com\">Angela@wensmedia.com<\/a><\/em><\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Giving Credit Where Credit is Due! The Christmas rush is over. It&rsquo;s been one of the most successful Christmas sales seasons ever for our local sales people. And they&rsquo;ll be receiving their just rewards in their commissions and bonuses. &nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; The great ones recognized their key customers over the holiday season with super service [&hellip;]<\/p>\n","protected":false},"author":35,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-296","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/www.ensmediausa.com\/ens-on-sales\/wp-json\/wp\/v2\/posts\/296","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.ensmediausa.com\/ens-on-sales\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.ensmediausa.com\/ens-on-sales\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.ensmediausa.com\/ens-on-sales\/wp-json\/wp\/v2\/users\/35"}],"replies":[{"embeddable":true,"href":"https:\/\/www.ensmediausa.com\/ens-on-sales\/wp-json\/wp\/v2\/comments?post=296"}],"version-history":[{"count":0,"href":"https:\/\/www.ensmediausa.com\/ens-on-sales\/wp-json\/wp\/v2\/posts\/296\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.ensmediausa.com\/ens-on-sales\/wp-json\/wp\/v2\/media?parent=296"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.ensmediausa.com\/ens-on-sales\/wp-json\/wp\/v2\/categories?post=296"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.ensmediausa.com\/ens-on-sales\/wp-json\/wp\/v2\/tags?post=296"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}