{"id":328,"date":"2007-12-05T20:51:45","date_gmt":"2007-12-05T20:51:45","guid":{"rendered":"http:\/\/www.wensmedia.com\/\/salesarchive\/permalink\/2007\/12\/5\/155145.html"},"modified":"2007-12-05T20:51:45","modified_gmt":"2007-12-05T20:51:45","slug":"turning-cold-calls-into-warm-calls","status":"publish","type":"post","link":"https:\/\/www.ensmediausa.com\/ens-on-sales\/uncategorized\/turning-cold-calls-into-warm-calls\/","title":{"rendered":"Turning Cold Calls Into Warm Calls."},"content":{"rendered":"<p><span style=\"font-size: 11pt; font-family: Arial\"><span style=\"font-size: 11pt; color: black\"><font face=\"Arial\">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; As most of you know by now, I&rsquo;m not a big fan of &ldquo;cold calls&rdquo;. With time at a premium, for both buyers and sellers, it is unrealistic, not to mention unprofessional, to expect prospects to drop what they are doing every time a fly-by-night sales person drops into their offices un-announced. As my friend Dan Gittings of Cherry Creek Radio puts it, &ldquo;Decision-makers are caught between a clock and a hard place&rdquo;. <br \/>\n&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Previous ENS on Sales tips have explored several ways to make key decision makers more receptive to making an appointment with you, but one of the most over-looked tools for gaining acceptance, credibility and appointments is the use of referrals.<br \/>\n&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Other professions such as life insurance, lawyers, or financial planners, uncover up to 70% of their new business leads from this tried and proven method, yet broadcast sales people seldom ask for referrals.<br \/>\n&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; The next time a client acknowledges how pleased she is with your services, don&rsquo;t hesitate to ask, &ldquo;Do you know any other people who could benefit from advertising with us?&rdquo; In one such encounter, you might run down a category list to jog your client&rsquo;s memory of contacts they have who would benefit from advertising with you.<br \/>\n&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; You can also review a list of the client&rsquo;s suppliers, (accountants, landscapers, security services, shippers, sign painters etc.) and get permission to use your clients name when you call these companies.<br \/>\n&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; When you call a supplier suggesting their customer said you should meet, the door will generally open. Not only that, when you can offer a testimonial from that client, your credibility for that first call will be pre-established.<br \/>\n&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; So when you are planning your week, make a point of asking one client per day for a referral. The Law of Psychological Reciprocity states &ldquo;when you exert extraordinary effort for someone, they have a deep-rooted subconscious need to return that effort to you&rdquo;. Assuming you&rsquo;ve done a superior job for your client, psychological reciprocity will kick in, and your client will be more than happy to help you with your quest for new business.<br \/>\nP.S. One of the best times to ask for a referral is while completing one of the Post Campaign Analysis forms I introduced you to in last week&rsquo;s ENS on Sales.&nbsp; You can also get the Post Campaign Analysis for our website at <\/font><a title=\"http:\/\/www.wensmedia.com\/\" href=\"http:\/\/www.wensmedia.com\/\"><font face=\"Arial\" color=\"#800080\">www.wensmedia.com<\/font><\/a><font face=\"Arial\">.<\/font><\/span><\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; As most of you know by now, I&rsquo;m not a big fan of &ldquo;cold calls&rdquo;. With time at a premium, for both buyers and sellers, it is unrealistic, not to mention unprofessional, to expect prospects to drop what they are doing every time a fly-by-night sales person drops into their offices un-announced. As my [&hellip;]<\/p>\n","protected":false},"author":35,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_hide_featured_image":false,"_jetpack_featured_image_duplicate_dismissed":0,"_jetpack_feature_clip_id":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":false,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2},"jetpack_post_was_ever_published":false},"categories":[1],"tags":[],"class_list":["post-328","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Turning Cold Calls Into Warm Calls. - ENS on Sales<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.ensmediausa.com\/ens-on-sales\/uncategorized\/turning-cold-calls-into-warm-calls\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Turning Cold Calls Into Warm Calls. - ENS on Sales\" \/>\n<meta property=\"og:description\" content=\"&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; As most of you know by now, I&rsquo;m not a big fan of &ldquo;cold calls&rdquo;. With time at a premium, for both buyers and sellers, it is unrealistic, not to mention unprofessional, to expect prospects to drop what they are doing every time a fly-by-night sales person drops into their offices un-announced. 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