{"id":74,"date":"2011-12-07T16:17:13","date_gmt":"2011-12-07T16:17:13","guid":{"rendered":"http:\/\/www.wensmedia.com\/\/salesarchive\/permalink\/2011\/12\/7\/111713.html"},"modified":"2011-12-07T16:17:13","modified_gmt":"2011-12-07T16:17:13","slug":"really","status":"publish","type":"post","link":"https:\/\/www.ensmediausa.com\/ens-on-sales\/uncategorized\/really\/","title":{"rendered":"Really?"},"content":{"rendered":"<p style=\"margin: 0in 0in 0pt\" class=\"MsoNormal\"><span style=\"font-family: Arial\"><b><span style=\"font-size: 18pt; mso-ansi-language: EN-CA\" lang=\"EN-CA\">Really?<\/span><\/b><\/span><b><span style=\"font-family: Arial; font-size: 18pt; mso-ansi-language: EN-CA\" lang=\"EN-CA\"><o:p><\/o:p><\/span><\/b><\/p>\n<p style=\"margin: 0in 0in 0pt\" class=\"MsoNormal\"><span style=\"font-family: Arial\"><span style=\"mso-ansi-language: EN-CA\" lang=\"EN-CA\"><o:p>&nbsp;<\/o:p><\/span><\/span><span style=\"font-family: Arial; mso-ansi-language: EN-CA\" lang=\"EN-CA\"><o:p><\/o:p><\/span><\/p>\n<p style=\"margin: 0in 0in 0pt\" class=\"MsoNormal\"><span style=\"font-family: Arial\"><span style=\"mso-ansi-language: EN-CA\" lang=\"EN-CA\">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; I was approached by a small radio group recently that had concluded &ldquo;training&rdquo; would solve their high failure rate of entry level salespeople. As a consultant, training has always been part of my bag of success tricks so I listened.<\/span><\/span><span style=\"font-family: Arial; mso-ansi-language: EN-CA\" lang=\"EN-CA\"><o:p><\/o:p><\/span><\/p>\n<p style=\"margin: 0in 0in 0pt\" class=\"MsoNormal\"><span style=\"font-family: Arial\"><span style=\"mso-ansi-language: EN-CA\" lang=\"EN-CA\">One of their managers said, &ldquo;Our turnover rate is killing us. Our new recruits seldom succeed because they aren&rsquo;t trained properly.&rdquo;<\/span><\/span><span style=\"font-family: Arial; mso-ansi-language: EN-CA\" lang=\"EN-CA\"><o:p><\/o:p><\/span><\/p>\n<p style=\"margin: 0in 0in 0pt\" class=\"MsoNormal\"><span style=\"font-family: Arial\"><span style=\"mso-ansi-language: EN-CA\" lang=\"EN-CA\">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &ldquo;Really?&rdquo; I asked.<\/span><\/span><span style=\"font-family: Arial; mso-ansi-language: EN-CA\" lang=\"EN-CA\"><o:p><\/o:p><\/span><\/p>\n<p style=\"text-indent: 0.5in; margin: 0in 0in 0pt\" class=\"MsoNormal\"><span style=\"font-family: Arial\"><span style=\"mso-ansi-language: EN-CA\" lang=\"EN-CA\">I asked about their hiring process, new recruit remuneration packages and their training, and while I&rsquo;m pro-training, quickly discovered training wouldn&rsquo;t be the miracle cure for their problem. <\/span><\/span><span style=\"font-family: Arial; mso-ansi-language: EN-CA\" lang=\"EN-CA\"><o:p><\/o:p><\/span><\/p>\n<p style=\"margin: 0in 0in 0pt\" class=\"MsoNormal\"><span style=\"font-family: Arial\"><span style=\"mso-ansi-language: EN-CA\" lang=\"EN-CA\">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Basically, their recruiting process consisted of the old mirror test&hellip;&hellip; they put a mirror under the candidates nose and if it fogged up, they got the job.<\/span><\/span><\/p>\n<p style=\"margin: 0in 0in 0pt\" class=\"MsoNormal\"><span style=\"font-family: Arial\"><span style=\"mso-ansi-language: EN-CA\" lang=\"EN-CA\">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; But even worse, was their remuneration package. &ldquo;We want self-starters,&rdquo; one manager proclaimed. &ldquo;We give them a 90 day guarantee and no account list. After that they eat what they kill.&rdquo; And the management team concluded the reason most didn&rsquo;t make it past the 90-day mark was because they lacked confidence in themselves or didn&rsquo;t have the right training.<\/span><\/span><span style=\"font-family: Arial; mso-ansi-language: EN-CA\" lang=\"EN-CA\"><o:p><\/o:p><\/span><\/p>\n<p style=\"margin: 0in 0in 0pt\" class=\"MsoNormal\"><span style=\"font-family: Arial\"><span style=\"mso-ansi-language: EN-CA\" lang=\"EN-CA\">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; My first job was as an apprentice carpenter (don&rsquo;t ask how I got into ad sales, it&rsquo;s a long story). &nbsp;It takes four years and lots of night school to complete a carpenter&rsquo;s apprenticeship. Having done ad sales and carpentry, I can tell you both take a lot of skill and learning. <span style=\"mso-spacerun: yes\">&nbsp;<\/span>What makes anyone think we can be accomplished ad salespeople after 90 days with any amount of training?<\/span><\/span><span style=\"font-family: Arial; mso-ansi-language: EN-CA\" lang=\"EN-CA\"><o:p><\/o:p><\/span><\/p>\n<p style=\"margin: 0in 0in 0pt\" class=\"MsoNormal\"><span style=\"font-family: Arial\"><span style=\"mso-ansi-language: EN-CA\" lang=\"EN-CA\">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; And then we compound the problem by asking new recruits to sell while their knees are knocking because they need the sale to put bread on the table. We&rsquo;ve all seen these &lsquo;failed&rsquo; recruits move on to successful selling careers in other fields. It&rsquo;s time we gave them a chance in media.<\/span><\/span><span style=\"font-family: Arial; mso-ansi-language: EN-CA\" lang=\"EN-CA\"><o:p><\/o:p><\/span><\/p>\n<p style=\"margin: 0in 0in 0pt\" class=\"MsoNormal\"><span style=\"font-family: Arial\"><span style=\"mso-ansi-language: EN-CA\" lang=\"EN-CA\">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; While training is part of the success equation, pre-qualified recruitment, a realistic investment in start-up salaries, leadership and mentoring also play dominant roles in a &lsquo;rookie&rsquo;s&rsquo; success. <\/span><\/span><span style=\"font-family: Arial; mso-ansi-language: EN-CA\" lang=\"EN-CA\"><o:p><\/o:p><\/span><\/p>\n<p style=\"margin: 0in 0in 0pt\" class=\"MsoNormal\"><span style=\"font-family: Arial\"><o:p>&nbsp;<\/o:p><\/span><span style=\"font-family: Arial\"><o:p><\/o:p><\/span><\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Really? &nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; I was approached by a small radio group recently that had concluded &ldquo;training&rdquo; would solve their high failure rate of entry level salespeople. As a consultant, training has always been part of my bag of success tricks so I listened. One of their managers said, &ldquo;Our turnover rate is killing us. Our [&hellip;]<\/p>\n","protected":false},"author":35,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-74","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Really? - ENS on Sales<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.ensmediausa.com\/ens-on-sales\/uncategorized\/really\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Really? - ENS on Sales\" \/>\n<meta property=\"og:description\" content=\"Really? &nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; I was approached by a small radio group recently that had concluded &ldquo;training&rdquo; would solve their high failure rate of entry level salespeople. As a consultant, training has always been part of my bag of success tricks so I listened. One of their managers said, &ldquo;Our turnover rate is killing us. Our [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.ensmediausa.com\/ens-on-sales\/uncategorized\/really\/\" \/>\n<meta property=\"og:site_name\" content=\"ENS on Sales\" \/>\n<meta property=\"article:published_time\" content=\"2011-12-07T16:17:13+00:00\" \/>\n<meta name=\"author\" content=\"admin\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"admin\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.ensmediausa.com\\\/ens-on-sales\\\/uncategorized\\\/really\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.ensmediausa.com\\\/ens-on-sales\\\/uncategorized\\\/really\\\/\"},\"author\":{\"name\":\"admin\",\"@id\":\"https:\\\/\\\/www.ensmediausa.com\\\/ens-on-sales\\\/#\\\/schema\\\/person\\\/13654b9cc752230917df2baf50088008\"},\"headline\":\"Really?\",\"datePublished\":\"2011-12-07T16:17:13+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.ensmediausa.com\\\/ens-on-sales\\\/uncategorized\\\/really\\\/\"},\"wordCount\":447,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\\\/\\\/www.ensmediausa.com\\\/ens-on-sales\\\/#organization\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\\\/\\\/www.ensmediausa.com\\\/ens-on-sales\\\/uncategorized\\\/really\\\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.ensmediausa.com\\\/ens-on-sales\\\/uncategorized\\\/really\\\/\",\"url\":\"https:\\\/\\\/www.ensmediausa.com\\\/ens-on-sales\\\/uncategorized\\\/really\\\/\",\"name\":\"Really? - ENS on Sales\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.ensmediausa.com\\\/ens-on-sales\\\/#website\"},\"datePublished\":\"2011-12-07T16:17:13+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.ensmediausa.com\\\/ens-on-sales\\\/uncategorized\\\/really\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.ensmediausa.com\\\/ens-on-sales\\\/uncategorized\\\/really\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.ensmediausa.com\\\/ens-on-sales\\\/uncategorized\\\/really\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/www.ensmediausa.com\\\/ens-on-sales\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Really?\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.ensmediausa.com\\\/ens-on-sales\\\/#website\",\"url\":\"https:\\\/\\\/www.ensmediausa.com\\\/ens-on-sales\\\/\",\"name\":\"ENS on Sales\",\"description\":\"All About Radio Sales\",\"publisher\":{\"@id\":\"https:\\\/\\\/www.ensmediausa.com\\\/ens-on-sales\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/www.ensmediausa.com\\\/ens-on-sales\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/www.ensmediausa.com\\\/ens-on-sales\\\/#organization\",\"name\":\"ENS on Sales\",\"url\":\"https:\\\/\\\/www.ensmediausa.com\\\/ens-on-sales\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/www.ensmediausa.com\\\/ens-on-sales\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/www.ensmediausa.com\\\/ens-on-sales\\\/wp-content\\\/uploads\\\/2026\\\/08\\\/Ens-Media-logo-square.png\",\"contentUrl\":\"https:\\\/\\\/www.ensmediausa.com\\\/ens-on-sales\\\/wp-content\\\/uploads\\\/2026\\\/08\\\/Ens-Media-logo-square.png\",\"width\":1000,\"height\":1000,\"caption\":\"ENS on Sales\"},\"image\":{\"@id\":\"https:\\\/\\\/www.ensmediausa.com\\\/ens-on-sales\\\/#\\\/schema\\\/logo\\\/image\\\/\"}},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/www.ensmediausa.com\\\/ens-on-sales\\\/#\\\/schema\\\/person\\\/13654b9cc752230917df2baf50088008\",\"name\":\"admin\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/9e2156a5d8dadb0dc28f47cbef864670653c5e690d7b740c204ac074ba322237?s=96&d=mm&r=g\",\"url\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/9e2156a5d8dadb0dc28f47cbef864670653c5e690d7b740c204ac074ba322237?s=96&d=mm&r=g\",\"contentUrl\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/9e2156a5d8dadb0dc28f47cbef864670653c5e690d7b740c204ac074ba322237?s=96&d=mm&r=g\",\"caption\":\"admin\"},\"url\":\"https:\\\/\\\/www.ensmediausa.com\\\/ens-on-sales\\\/author\\\/admin\\\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Really? - ENS on Sales","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.ensmediausa.com\/ens-on-sales\/uncategorized\/really\/","og_locale":"en_US","og_type":"article","og_title":"Really? - ENS on Sales","og_description":"Really? &nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; I was approached by a small radio group recently that had concluded &ldquo;training&rdquo; would solve their high failure rate of entry level salespeople. As a consultant, training has always been part of my bag of success tricks so I listened. One of their managers said, &ldquo;Our turnover rate is killing us. Our [&hellip;]","og_url":"https:\/\/www.ensmediausa.com\/ens-on-sales\/uncategorized\/really\/","og_site_name":"ENS on Sales","article_published_time":"2011-12-07T16:17:13+00:00","author":"admin","twitter_card":"summary_large_image","twitter_misc":{"Written by":"admin","Est. reading time":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.ensmediausa.com\/ens-on-sales\/uncategorized\/really\/#article","isPartOf":{"@id":"https:\/\/www.ensmediausa.com\/ens-on-sales\/uncategorized\/really\/"},"author":{"name":"admin","@id":"https:\/\/www.ensmediausa.com\/ens-on-sales\/#\/schema\/person\/13654b9cc752230917df2baf50088008"},"headline":"Really?","datePublished":"2011-12-07T16:17:13+00:00","mainEntityOfPage":{"@id":"https:\/\/www.ensmediausa.com\/ens-on-sales\/uncategorized\/really\/"},"wordCount":447,"commentCount":0,"publisher":{"@id":"https:\/\/www.ensmediausa.com\/ens-on-sales\/#organization"},"inLanguage":"en-US","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/www.ensmediausa.com\/ens-on-sales\/uncategorized\/really\/#respond"]}]},{"@type":"WebPage","@id":"https:\/\/www.ensmediausa.com\/ens-on-sales\/uncategorized\/really\/","url":"https:\/\/www.ensmediausa.com\/ens-on-sales\/uncategorized\/really\/","name":"Really? - ENS on Sales","isPartOf":{"@id":"https:\/\/www.ensmediausa.com\/ens-on-sales\/#website"},"datePublished":"2011-12-07T16:17:13+00:00","breadcrumb":{"@id":"https:\/\/www.ensmediausa.com\/ens-on-sales\/uncategorized\/really\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.ensmediausa.com\/ens-on-sales\/uncategorized\/really\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/www.ensmediausa.com\/ens-on-sales\/uncategorized\/really\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.ensmediausa.com\/ens-on-sales\/"},{"@type":"ListItem","position":2,"name":"Really?"}]},{"@type":"WebSite","@id":"https:\/\/www.ensmediausa.com\/ens-on-sales\/#website","url":"https:\/\/www.ensmediausa.com\/ens-on-sales\/","name":"ENS on Sales","description":"All About Radio Sales","publisher":{"@id":"https:\/\/www.ensmediausa.com\/ens-on-sales\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.ensmediausa.com\/ens-on-sales\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/www.ensmediausa.com\/ens-on-sales\/#organization","name":"ENS on Sales","url":"https:\/\/www.ensmediausa.com\/ens-on-sales\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.ensmediausa.com\/ens-on-sales\/#\/schema\/logo\/image\/","url":"https:\/\/www.ensmediausa.com\/ens-on-sales\/wp-content\/uploads\/2026\/08\/Ens-Media-logo-square.png","contentUrl":"https:\/\/www.ensmediausa.com\/ens-on-sales\/wp-content\/uploads\/2026\/08\/Ens-Media-logo-square.png","width":1000,"height":1000,"caption":"ENS on Sales"},"image":{"@id":"https:\/\/www.ensmediausa.com\/ens-on-sales\/#\/schema\/logo\/image\/"}},{"@type":"Person","@id":"https:\/\/www.ensmediausa.com\/ens-on-sales\/#\/schema\/person\/13654b9cc752230917df2baf50088008","name":"admin","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/secure.gravatar.com\/avatar\/9e2156a5d8dadb0dc28f47cbef864670653c5e690d7b740c204ac074ba322237?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/9e2156a5d8dadb0dc28f47cbef864670653c5e690d7b740c204ac074ba322237?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/9e2156a5d8dadb0dc28f47cbef864670653c5e690d7b740c204ac074ba322237?s=96&d=mm&r=g","caption":"admin"},"url":"https:\/\/www.ensmediausa.com\/ens-on-sales\/author\/admin\/"}]}},"_links":{"self":[{"href":"https:\/\/www.ensmediausa.com\/ens-on-sales\/wp-json\/wp\/v2\/posts\/74","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.ensmediausa.com\/ens-on-sales\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.ensmediausa.com\/ens-on-sales\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.ensmediausa.com\/ens-on-sales\/wp-json\/wp\/v2\/users\/35"}],"replies":[{"embeddable":true,"href":"https:\/\/www.ensmediausa.com\/ens-on-sales\/wp-json\/wp\/v2\/comments?post=74"}],"version-history":[{"count":0,"href":"https:\/\/www.ensmediausa.com\/ens-on-sales\/wp-json\/wp\/v2\/posts\/74\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.ensmediausa.com\/ens-on-sales\/wp-json\/wp\/v2\/media?parent=74"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.ensmediausa.com\/ens-on-sales\/wp-json\/wp\/v2\/categories?post=74"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.ensmediausa.com\/ens-on-sales\/wp-json\/wp\/v2\/tags?post=74"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}