Bruce Barton, the founder of Betty Crocker, said, “Sometimes when I consider what tremendous consequences come from little things, I am tempted to think there are no little things.”<\/i>
\nAnd there is no “little thing” with more impact and consequences than praise and recognition.
\nI happened to be taking a tour through a new client’s radio station last week, when they introduced me to one of their staff. As soon as he saw me, he beamed with approval and said to my client, “I know Wayne!”
\nHe then reached into his desk and pulled out a memo I had sent him when he worked with me 30 years ago. The short note simply thanked him for a job well done, but he had carried that with him for 30 years!
\nCo-incidentally, I spoke to a regional sales manager that same day who I hadn’t talked to in years. He was quick to tell me that he still has an award I presented to him more than 10 years ago.
\nA little praise and recognition goes a long way…..and apparently, for a long time.
\nWe know that behaviors which get rewarded, get repeated; yet all too often we focus on trying to change what people do wrong, rather than building upon what they do right.
\nSo here is a challenge for you. Try to catch someone doing something right every day. Simply mark it in your calendar every day to “catch ’em doing something right.”
\nRecognizing even the smallest improvement, will in turn, lead to bigger improvements.<\/p>\n","protected":false},"excerpt":{"rendered":"
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