Beware of the Clip Clop Factor
Beware of background noises when you are on the phone. I was talking to a client on his cell phone the other day who said, “I’m stuck in (clip clop) city traffic on the way to a meeting(clip clop, and I might lose you (clip clop) when I go under the overpass (clip clop)”.
Through the entire conversation I could hear this clip clop background noise. Then it dawned on me. My client wasn’t “stuck in traffic on the way to a meeting”. He was on his ranch, riding his horse! He had no reason to tell me that other than, perhaps it might impress me that he was on his way to a meeting at that time of day.
I often work from my boat, and when I’m on the phone, I tell clients up front they may hear the odd seagull in the background, and that I’m not boating, I’m just where I work from my boat.
When you call a client or your boss, be careful what you claim to be doing; someone yelling, “fore” might give you away.
Through the entire conversation I could hear this clip clop background noise. Then it dawned on me. My client wasn’t “stuck in traffic on the way to a meeting”. He was on his ranch, riding his horse! He had no reason to tell me that other than, perhaps it might impress me that he was on his way to a meeting at that time of day.
I often work from my boat, and when I’m on the phone, I tell clients up front they may hear the odd seagull in the background, and that I’m not boating, I’m just where I work from my boat.
When you call a client or your boss, be careful what you claim to be doing; someone yelling, “fore” might give you away.