Monthly Archives: March 2020

Keep it Normal… as Possible

I think we can all agree that the past two weeks have been as far from “business as usual” as we have quite possibly ever seen. Words most used to describe our current state are uncharted, nightmare, challenged, uncertainty, new normal, and others. As I think back to the days of uncertainty when I managed a team of sellers, one… [Read More]

What You Do and Say Now Will Determine the Future

As the “R” word looms, we enter one of the most unknown and unprecedented times our business economy has ever witnessed. The forced closings of schools, restaurants, bars, self-regulated closings of many retail businesses, the reduced capacity and limits to gatherings, millions working from home, will all have a trickle-down and trickle-across effect on nearly… [Read More]

Best Day of My Life, So Far!

How are you today? This is maybe the most common greeting used when meeting someone. How you respond can set the tone to the remainder of that conversation, and, your day. I’m certain I stole this line from someone many years ago, but when people ask me how I’m doing, my go-to response is “Best day of… [Read More]

Purge the List

Over the years I have seen and heard of many different account list rules, systems, and procedures such as, how many accounts a rep can have on their list, how often must they call on them, or how do you claim, trade or give up accounts. Today, I want to discuss one specific area of managing… [Read More]