Monthly Archives: November 2020

Keep Fighting the Good Fight

  The definition of fight the good fight, besides the biblical version, means, “Do your best. Do what is morally right.”          “I follow three rules: Do the right thing, do the best you can, and always show people you  care.”                           … [Read More]

Dump Nielsen NOW!

I don’t mean to be rude, but, if you subscribe to Nielsen ratings service, DUMP them now! I’m not saying this because of their recent decision to go to a “subscribers first” policy. In fact, I agree with their decision and frankly, I am not sure why this hasn’t always been their policy. It never made… [Read More]

A Lesson from the Cows

Today, I voted for…America! …and if you’re from the US, I know you did too, regardless of which way or for whom you voted, even if it was different than I. I ran across this Facebook post that a preacher friend of mine shared with me and I thought it was worth sharing with our readers. Several… [Read More]

Getting a “YES” to Renewals with an Upsell

Continuing from last week where we discussed “when” to start the renewal process, today we are discussing the process on “how” to prepare for an upsell at renewal time. Let me first say that upselling should not only be limited to renewal time. At any point when you uncover a need or the client has… [Read More]