The Metrics of Selling

The Metrics of Selling

According to the National Sales Executive Association, 80% of all new business is won after the fifth contact.

Our own research of SoundADvice member activity reveals similar results; the average size of a first order is four times greater after a prospect has received five to seven SoundADvice contacts.

What are the key take-aways from this research?

1.)  Advertisers buy from account executives they trust, and building trust takes time.

2.)  Don’t expect an order on a first call, and don’t give up too early.

3.)  A call that does not yield an order should not be considered unsuccessful; instead consider it to be an advancement towards success.

4.)  Have a strategic plan in place to generate a minimum of 5 to 7 valid business contacts with your prospect as you advance towards that order. A “valid business contact” is any contact which benefits your prospect and enhances your brand as a helpful marketing professional.

One final point: Never think of getting an order as the end of your selling process. It’s actually just the beginning towards the next bigger order if you plan another 5 valid business contacts immediately following that first order.

P.S. Our SoundADvice system creates valid business contacts for you every week.

Contact [email protected] to learn how a SoundADvice membership can increase your local direct sales.

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About ensonsales

Duane Christensen leads ENS Media and is the owner / operator of 9 Yards Marketing. For more than 20 years, he’s worked alongside local radio stations, advertising clients and media sales teams—helping businesses communicate better and helping salespeople become more useful to their customers. He writes ENS on Sales with one goal: practical ideas radio and media sellers can actually use.